Support
Frequently asked questions
Everything about delivery, payments, refunds and licensing.
Every product is a digital download. Your files and access links are delivered to your email and your account dashboard immediately after payment is confirmed — usually within a few seconds.
We accept major credit and debit cards, and popular digital wallets. All payments are processed by a PCI-compliant provider; we never store your card details.
Because products are delivered instantly, refunds are handled case by case. If a file is broken, mislabelled or not as described, contact support within 14 days and we will fix it or refund you in full.
Most products include a commercial license for a single business. Team and agency licenses are listed on the product page where available.
Yes. When a seller ships an update to a product you own, it appears in your order history at no extra cost.
Use the contact page or reply to your order email. Our team answers around the clock and typically responds within an hour.